How to Order Firewood Online

Ordering premium-quality kiln-dried hardwood firewood and heat logs from Buy Firewood Direct is quick, easy, and secure. Follow these simple steps to complete your purchase:

Step 1: Browse Our Products

  • Visit our https://www.buyfirewooddirect.co.uk/ to explore our wide range of kiln-dried hardwood logs, heat logs, and other firewood products.
  • Use the filters or search bar to find the perfect product for your needs. You can filter by:
    • Log Type: Hardwood type, or heat logs.
    • Size: Choose from small, medium, or large crate
    • Quantity: Select the amount that suits your requirements.

Step 2: Select Your Product

  • Click on the product you want to order to view its details, including:
    • Product description.
    • Pricing.
    • Delivery options ( see delivery page)
  • Once you’ve decided, click the “Add to Cart” button.

Step 3: Review Your Cart

  • After adding your product(s) to the cart, click on the shopping cart icon at the top of the page to review your order.
  • Double-check the following:
    • Product name and quantity.
    • Total price (including any applicable taxes or delivery fees).
  • If everything looks good, click “Proceed to Checkout.”

Step 4: Checkout

You can complete your purchase in two ways:

  1. As a Guest: No account is required—just provide your details at checkout.
  2. As a Registered User: Log in to your account for a faster checkout experience and to track your order history.

During checkout, you’ll need to:

  • Provide Your Details:
    • Name.
    • Delivery address.
    • Contact information (email and phone number).
  • Choose Your Delivery Option:
    • Standard delivery or express delivery (if available).
  • Select Your Payment Method:
    • We accept major credit/debit cards and other secure payment options.

Step 5: Confirm Your Order

  • Once you’ve entered all the required information, review your order one last time.
  • Click “Place Order” to complete your transaction.

Step 6: Receive Confirmation Emails

After placing your order, you’ll receive two emails:

  1. Order Confirmation Email: This is automatically generated by our system and includes your order details.
  2. Payment Confirmation Email: This confirms that your payment has been successfully processed.

Step 7: Delivery

  • Sit back and relax! Your firewood will be delivered to your specified address within the delivery timeframe.
  • Our team ensures that your order is carefully packed and delivered in perfect condition.

Need Help?

If you have any questions or need assistance during the ordering process, feel free to:

  • Visit our FAQ page for common queries.
  • Contact our friendly customer support team via:
    • Phone: 07716210180.
    • Email: sales@buyfirewooddirect.co.uk
    • Support chat widget: on the right hand corner (use this as priority)

Why Choose Buy Firewood Direct?

  • Premium Quality: We deliver only the best kiln-dried hardwood logs and heat logs.
  • Fast Delivery: Reliable and timely delivery across the UK.
  • Secure Payments: Your transactions are 100% secure.

Ordering firewood online has never been easier. Start shopping today and enjoy the warmth and comfort of premium-quality firewood delivered straight to your door!